Contact
Found a problem with a tool or a guide? Tell us and we will look into it.
Last updated
Write to fileconvertify@gmail.com. We read every message.
What to include
The tool and options
Which tool you used and the settings you chose.
Browser and device
For example “Chrome on Android” or “Safari on iPhone”.
The message shown
The exact words the tool showed, if any.
The file details
Its type, size and pixel dimensions.
Other questions
You can also write to us about privacy, advertising, a copyright concern or a business enquiry. We usually reply within a few working days. Messages are read by the people who run FileConvertify (fileconvertify.com).
Reporting a problem with a tool
The details above help us reproduce a problem quickly, so we can fix it without needing your file.
Please do not send us private or personal files. If a problem only happens with one file, describe it first, and we will suggest a safe way to share a similar sample if needed.
Ideas for new tools
Missing a tool you need? Tell us what you are trying to do, such as the file type you start with and the result you want. Requests help us decide what to build next. We only add a tool when it can run fully in your browser and give a result we can test.
What happens after you write
- We read every message and usually reply within a few working days.
- Your email address is used only to answer you. It is not added to any mailing list.
- If you report a mistake in a guide or a tool, we fix it and update the page's date, so you can see the change.